面向应用开发者的退款机制、商店政策变化和收入防护策略。
只要你的服务器在三天内没有确认某笔购买,Google Play 就会自动退款并撤销这笔购买。这是集成失误,不是客户的决定,而且完全可以避免。下面讲清楚具体规则、它为什么会触发,以及每一笔流失的销售真正的代价。
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一次又一次申请退款的客户并非偶然。退款滥用不仅让你退回金额,还要搭上你已经花掉的算力,而两大商店都会给你一个身份信号,即 Apple 的 appAccountToken 和 Google 的混淆账户 ID,用来把这种模式串联起来。
Apple 和 Google 都可能在退款完成后,仍让客户保留其购买内容。以下是访问权限何时会自动移除,何时需要由你的服务器来处理,以及大多数集成从未处理过的那一个通知。
Only two refund flows ever ask for your evidence: Apple's consumption request and Google Play's chargeback review. Everything else, the 48-hour Play refund, support refunds, voided purchases, unacknowledged trials, is decided without you. Here is the full map, what you can prevent, and what you can only record.
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